Terms & Conditions – Mozhi Labs A Unit of Vrudhi Infotainment Pvt Ltd

Last Updated: 18-02-2025 

Welcome to Mozhi Labs! By using our website, products, and services, you agree to comply with the following terms and conditions. Please read them carefully.

  1. General Information

🔹 Mozhi Labs is a unit of Vrudhi Infotainment Pvt Ltd that specializes in 3D printing, customized gifts, sublimation printing, and personalized products.

🔹 These terms govern the use of our website https://mozhilabs.in, including purchasing, payment, and delivery policies.

🔹 We reserve the right to update or modify these terms at any time without prior notice.

  1. Product & Service Policy

✅ Most of our products are custom-made and created based on customer specifications.

✅ Slight variations in color, texture, and finish may occur due to the nature of 3D printing and customization.

✅ We ensure high-quality printing, but minor imperfections due to material constraints may be present.

✅ Once an order is placed, it CANNOT be canceled or modified.

  1. Pricing & Payments

💰 All prices listed on the website are in Indian rupee : ₹ and are subject to change without notice.

💳 We accept online payments via [Credit/Debit Cards, UPI, Net Banking, etc.].

🚫 Cash on Delivery (COD) is not available for customized products.

  1. Shipping & Delivery

📦 Processing Time: Custom orders take 5 business days to be produced before shipping.

🚀 Delivery Time: Estimated delivery time depends on location and courier services.

📍 Tracking: Once shipped, you will receive a tracking number via email/SMS.

❗ Mozhi Labs is not responsible for delays caused by courier services.

  1. Returns & Refunds

🚫 Due to the personalized nature of our products, we follow a strict No Return & No Exchange policy.

🔹 We only accept returns for defective, damaged, or incorrect items.

📹 An unboxing video is mandatory for processing any return/refund request.

🔹 For detailed return policies, refer to our [Returns & Refunds Policy] page.

  1. Intellectual Property

⚠️ All designs, logos, content, and product images on this website belong to Mozhi Labs.

🔹 Copying, reproducing, or using our designs without permission is strictly prohibited.

  1. Privacy Policy

🔒 Your personal data (name, contact details, etc.) is protected under our [Privacy Policy].

🔹 We do not sell, share, or misuse customer data.

  1. Limitation of Liability

🚫 Mozhi Labs is not liable for:

❌ Misuse of our products.

❌ Third-party service failures (e.g., courier delays).

❌ Custom orders with incorrect details provided by the customer.

  1. Governing Law & Jurisdiction

⚖️ These terms are governed by the laws of Karnataka.

⚠️ Any disputes shall be resolved in the courts of Bangalore.

  1. Contact Us

📧 Email: info@mozhilabs.in

📞 Phone: 7975024491

By using our website and services, you agree to abide by these terms & conditions. Thank you for choosing Mozhi Labs! 🚀